Shipping policy

Introduction

To ensure that your package is delivered correctly and on time, please make sure that your address is accurately entered and includes all necessary information. This includes correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable). Accurate address details are crucial for timely delivery. We are not responsible for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or was entered incorrectly at the time of purchase.


Shipping Locations

ChefSPRAY is proud to offer shipping to a wide range of locations. We currently ship our products domestically and internationally, ensuring that our customers can enjoy our quality oils no matter where they are located. Please note that some regions may have specific restrictions or limitations on the import of certain products.


Shipping Methods and Delivery Times

We offer various shipping options to meet your needs, including standard and expedited shipping. The estimated delivery time and cost will vary based on your location and the shipping method selected at checkout. Generally, our shipping methods include:

· Standard Shipping: Estimated delivery within 5 to 15 business days.

· Expedited Shipping: Estimated delivery within 1 to 5 business days.

Please note that these estimates are subject to processing times and may vary based on the carrier's schedule and any potential customs delays for international orders.


Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, the shipping method selected, and the destination address. The total shipping cost will be displayed at checkout before you complete your purchase. For certain promotions or order amounts, we may offer free shipping.


Order Processing

Orders are typically processed within 3 business days after payment is received. You will receive a confirmation email once your order has been dispatched, including tracking information if available. Please note that orders placed on weekends or holidays will be processed on the next business day.


Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier's website. If you have not received your tracking information or if you have any questions about your shipment, please contact our customer service team.


International Shipping and Customs

For international orders, please be aware that customs duties, taxes, and other fees may apply depending on your country's regulations. These additional charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information on potential charges.


Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order in perfect condition. Please retain all packaging and damaged goods for inspection if necessary.


Contact Information

For any questions or concerns regarding shipping, please contact our customer service team at:

Email: getintouch@chefspray.com

Phone: +91-70122 67980


Thank you for choosing ChefSPRAY. We are committed to delivering your order efficiently and securely, ensuring you enjoy our quality products as soon as possible.